Xmate warranty obligations are limited to the terms set forth below. Xmate warrants that all Xmate product(s) will be free from defects in material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Xmate will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Xmate reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.
Xmate warranty does not cover the following conditions: products that are missing the Xmate label(s), products that are purchased from any unauthorized shops and resellers, products that are not manufactured by Xmate, abuse, neglect, damage caused during installation or use of the product, damage to other devices due to improper use and / or installation of Xmate product(s), improper testing, unauthorized modification, data loss, data recovery, physical alterations of product. All products must be returned in its entirety. Xmate is not liable for item(s) lost or damaged during transit to Xmate.
Xmate warranty applies to products that were purchased from Xmate authorized resellers. Defective product should be returned to the Xmate authorized reseller from which it was originally purchased together with original packaging (in good condition) and purchase receipt.
XMATE IS NOT RESPONSIBLE OR LIABLE FOR ANY INDIRECT, UNFORSEEABLE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER OR NOT XMATE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST REVENUES AND PROFITS, DOWNTIME, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY OTHER DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF THE PRODUCT.